Safe gaming

Crazy Times Responsible Gaming — A Complete Guide to Safe Gaming

At Crazy Times, we believe gaming should be an enjoyable form of entertainment — not a source of stress or problems. We encourage all our members to play responsibly and are always ready to offer support whenever it is needed.

18+ Only
Self-Exclusion Feature
Set a Spending Limit
24/7 Support

Important notice

Gaming is entertainment — not a source of income. Only bet what you can afford to lose. Gaming is never a solution to financial problems. If you feel gaming is getting out of control, seek help now.

Why responsible gaming Need help?

At Crazy Times, we always view gaming as entertainment. A great gaming experience starts with knowing your own limits. Responsible gaming means sticking to your budget, keeping track of the time you spend, and making sure gaming never becomes the center of your life.

Online gaming is growing fast in Bangladesh, and so is the need for awareness. At crazy times, the wellbeing and peace of mind of every member is our top priority. That's why we've made all the tools and resources for responsible gaming easily accessible.

Remember — responsible gaming isn't a sign of weakness. It's a sign of smart, mature thinking. crazy times is always here for you.

Following responsible gaming practices on Crazy Times is not just for you — it is for your family too.

Traits of a responsible gamer

  • You see gaming as entertainment, not as a way to earn money.
  • You set a daily budget in advance.
  • You don't want to chase losses by placing bigger bets after a loss.
  • You take a break from gaming after a set amount of time.
  • You prioritize spending time with family and friends.
  • You do not take on debt or borrow money because of gaming.
  • You do not experience excessive stress over gaming outcomes.
  • You do not hesitate to ask for help when you need it.

Crazy Times' Safe gaming tools

We offer these features to help you stay in control of your gaming experience

Set deposit limits

Set your own maximum deposit limit — daily, weekly, or monthly. Once set, the limit takes effect immediately, and increasing it requires a 24-hour waiting period.

Set a Time Limit

Decide in advance how long you will game each day. Once your set time is up, Crazy Times gives you the option to end your session automatically.

Break Mode (Cool-off)

If you feel like you need to step back, you can pause your account for anywhere between 24 hours and 30 days. During this period, logging in or making deposits will not be possible.

Self-Exclusion

If you need a longer break, choose the self-exclusion option. Your account can be fully suspended for anywhere between 6 months and 5 years. You will not receive any marketing emails during this period.

Gaming history review

You can view your full gaming and transaction history at any time. Stay aware of your spending patterns and adjust your limits whenever needed.

Age Verification (KYC)

Crazy Times strictly prohibits anyone under 18 from playing. KYC verification is mandatory after registration. We also provide dedicated guides to help parents stay informed.

Gaming Warning signs of addiction

If these signs appear, it is important to seek help right away

Spending Beyond Your Budget

You are repeatedly spending beyond your set budget, or placing more bets to try to recover losses.

Losing Track of Time

Hours pass while gaming without you even realizing it.

Hiding from family

You are hiding your gaming activity or spending from family or friends.

Emotional Distress

You feel irritable, restless, or moody when you are not gaming.

Neglecting daily responsibilities

Gaming is getting in the way of work, studies, or family responsibilities.

Gaming with borrowed money

You are taking on debt or borrowing money from others to fund gaming.

If you notice any of the above signs in yourself, contact the Crazy Times support team immediately or use the self-exclusion option.

How Want to Set a Limit?

Keep your gaming in check with a few simple steps

1
Log in to your account

Log in to Crazy Times and go to Account Settings. Look for the "Responsible Gaming" section there.

2
Set a deposit limit

Choose what works for you — daily, weekly, or monthly — and set your limit accordingly.

3
Set Your Time Limit

Decide how many hours a day you will spend gaming. Keep reminders on.

4
Review regularly

Check your gaming history once a week and adjust your limits as needed.

5
Take a break when needed

If you feel like you're losing control, use the Cool-off or Self-Exclusion option.

Responsible gaming awareness level

Budget Control Awareness85%
Sticking to Your Time Limit74%
Self-Exclusion Usage Awareness61%
Tendency to Seek Help48%

* Index based on Crazy Times user surveys

Keep in Mind: On Crazy Times, lowering your deposit limit takes effect immediately, but increasing it requires a 24-hour cooling period — this is in place to protect you.

Responsible gaming Practical Tips

These habits will keep your gaming experience enjoyable

Best practices

  • Set a daily budget before you start gaming.
  • Take regular breaks — at least 10 minutes every hour.
  • Enjoy gaming as a form of entertainment.
  • Let your family know about your gaming habits.
  • Stop voluntarily once you've reached your limit.
  • Avoid gaming when you're feeling stressed or emotionally overwhelmed.

What Not to Do

  • Avoid gaming while under the influence of alcohol or substances.
  • Don't place bigger bets trying to recover money you've lost.
  • Never game with borrowed or loaned money.
  • Do not treat gaming as a primary source of income.
  • Don't game for long stretches without taking a break.
  • Do not game in front of children or on their devices.

General FAQ

Frequently asked questions about responsible gaming

Log in and go to Account Settings, then open the "Responsible Gaming" section. There you can set daily, weekly, and monthly limits separately. Lowering a limit takes effect immediately, but increasing one requires a 24-hour cooling period.

Yes, any balance remaining in your account during a self-exclusion period can still be withdrawn. However, deposits and gaming will be completely unavailable. Contact our support team for assistance with your withdrawal — they'll be happy to help.

Start by contacting the Crazy Times support team — we will help make the self-exclusion process straightforward. It also helps to talk to family and trusted friends. For professional mental health support, you can reach out to a local counselling service.

Crazy Times strictly prohibits anyone under 18 from registering. If you suspect your child is accessing an account, contact our support team immediately. We will investigate and take the necessary action. We also recommend installing parental control software on your devices.

Cool-off is a short-term break lasting anywhere from 24 hours to 30 days. Once the period ends, your account is reactivated automatically. Self-Exclusion is a longer-term measure, ranging from 6 months to 5 years. During Self-Exclusion, your account cannot be reactivated under any circumstances, and you will not receive any promotional communications.

Yes, all responsible gaming tools at crazy times are completely free. Deposit limits, time limits, Cool-off, and Self-Exclusion — every member can use all of these at any time at no cost. Using them will not affect any of your benefits or bonuses.
Play safe

Join Crazy Times — Play Responsibly

Enjoy your gaming experience within your own limits. crazy times cares about both your safety and your fun.

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